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A support worker assisting a participant at home
Registered NDIS Provider · 9534731591

Quality Care You Can Trust.

Your choice, Your voice, your future.

Helping you take the next step toward independence and wellbeing. We deliver person-centred NDIS support with care, respect, and professionalism.

At a Glance

Registered with the NDIS Commission
10 registration groups · Reg. 9534731591
Led by a Registered Nurse
14+ years healthcare experience
NDIA, plan & self-managed welcome
All plan types accepted
English · Punjabi · Hindi
Support in your own language

“Our goal is to help every participant achieve their personal goals and live the life they truly deserve.”

Baljinder Kaur, Director

Support in English, Punjabi or Hindi
Culture, language and beliefs shape good support. Ours is delivered in the language you are most comfortable with.
Englishਪੰਜਾਬੀ Punjabiहिन्दी Hindi
Our Services

Comprehensive Support
For Every Need

We are registered to deliver ten NDIS support categories. Here are the supports participants ask for most.

View all 10 services
0107

Assist Personal Activities

Day-to-day assistance with personal care so you can keep your own routine — showering, dressing, grooming, toileting and mobility support at the times that suit you.

0120

Household Tasks

Help with cleaning, laundry, grocery shopping and domestic duties so your home stays comfortable, safe and the way you want it.

0125

Participate in Community

One-to-one support to take part in social, recreational and community activities — sport, faith, hobbies, volunteering or simply getting out of the house.

0114

Community Nursing Care

Clinical nursing care and health monitoring in your own home, overseen by a Registered Nurse. Wound care, medication management and continence support.

0117

Development of Life Skills

Practical training in the skills that make independence real — cooking, budgeting, travel, using technology, managing appointments and self-advocacy.

0136

Group / Centre Activities

Group and centre-based programs that promote social interaction, skill-building and a genuine sense of belonging in a supported setting.

Credentials

Everything You Can Verify

We are a new provider, so instead of asking you to take our word for it, here is what can be checked independently.

NDIS Registration
Registered with the NDIS Commission. Registration 9534731591 — verifiable on the NDIS Provider Register.
Registered Nurse Director
Our Director holds current AHPRA registration as a Registered Nurse. Verifiable at ahpra.gov.au.
Company Registration
Step Up Community Services Pty Ltd, ACN 684 054 993, registered with ASIC on 29 January 2025.
Worker Screening
All workers hold a current NDIS Worker Screening Check and National Police Check before their first shift.
First Aid & CPR
Current HLTAID011 First Aid and CPR certification maintained by every support worker.
Insured
Public liability and professional indemnity insurance held. Certificates of currency available on request.
Code of Conduct Training
Every worker completes the NDIS Worker Orientation Module before delivering supports.
Three Languages
Supports delivered in English, Punjabi or Hindi, with free interpreters available for any other language.
Our Commitments

What You Can Expect From Us

These are not marketing promises. They are the obligations every NDIS provider and worker carries under the NDIS Code of Conduct, and how we put them into practice.

We act with respect for your decisions

You decide what supports you receive, who delivers them and when. We give you the information to choose, then we follow your lead — including when you choose someone else.

We protect your privacy

Your information is collected only where it is needed to deliver your supports, stored securely, and never shared without your consent unless the law requires it.

We provide supports safely and competently

No worker delivers a support they are not trained and screened for. If a support is beyond our capability, we say so and help you find someone who can.

We are honest and open with you

Clear pricing at or below NDIS price limits, plain-English service agreements, and no surprises on your invoice. If we make a mistake, we tell you.

We act promptly on concerns

Any concern about quality or safety is acknowledged within two business days and acted on immediately. Raising a concern never affects your supports.

We prevent and report harm

We have zero tolerance for violence, abuse, neglect and exploitation, and we report reportable incidents to the NDIS Commission as the law requires.

Now Accepting New Participants

Ready to Start Your NDIS Journey?

Send a quick enquiry and we will call you back within one business day for a free, no-obligation conversation about your goals.

Phone0449 945 751Emailinfo@stepupcommunity.com.au

We use your details only to respond to your enquiry. See our Privacy Policy.

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